The 14 British companies with the best interview processes

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Waitrose was among the top interviewers.
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REUTERS/Neil Hall

LONDON – Interviewing for a job is never fun. But some companies take pride in making the typically nerve-wracking experience a more pleasurable one.

Jobs site Glassdoor scoured through reviews from candidates, as well as interview questions, to see where job-seekers think they get the best chance to show off their skills.

“The interview process is the gateway experience that employers have with a candidate, and you only get one chance to make a great first impression,” Glassdoor’s chief HR officer Carmel Galvin said in a statement.

“These employers stand out from the rest for offering a best in class candidate experience that is vital to turning quality candidates into amazing employees.”

Check out the UK firms that do the best job of vetting candidates, all of whom got an average feedback score of 75% or more.


T13. EE — 76% positive rating from candidates

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US actor Kevin Bacon fronts EE and EE TV adverts in the UK.
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EE

What they do: Mobile network

Average interview process length:9 days

Interview difficulty: 3.0 out of 5

What employees say: “The interview was in three parts – the first involved a data case study as it was an analytical role. I was left with a case study to work through and present back after 30 minutes. The second part involved your usual competency questions that you find in many interviews although they tried their best to align them with EE ‘values.’ The third and final part was a quick technical coding quiz.”

“I withdrew from the process after the interview despite being successful. The hiring manager made me feel awkward and uncomfortable and they did not share my enthusiasm for discussing my questions and views in the time at the end of the interview for questions about the role/company which really put me off.

“EE have some way to go to catch up with the chilled out, innovative and enthusiastic working cultures of competitors like O2 and Vodafone.”

“One final thing I would add is that whilst the process was fast for me it would have been very unreasonable if I wasn’t already on annual leave on one of the dates they gave me for interview slots. They will expect you to be able to take time off work on a whim with a day or two notice.” – Anonymous Employee (London, England)


T13. IKEA — 76%

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People push a shopping cart past a warehouse of the Swedish furniture maker IKEA in Bordeaux, southwestern France, February 13, 2010.
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REUTERS/Olivier Pon

What they do: Furnishings retailer

Average interview process length: 9 days

Interview difficulty: 3.0 out of 5

What employees say: “Around 30 people on assessment, which was divided into smaller groups later on. We were given different types of activities to show off how you worked in a team, how creative you are with using certain products etc.

“After all that, every person was interviewed by managers. Very nice atmosphere without “pushing,” so you can just be yourself. All took around 2 hours.” – Anonymous Reviewer (London, England)


12. Expedia — 77%

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The Expedia office in Bellevue, Washington.
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Glassdoor/Expedia

What they do: Travel search engine

Average interview process length: 33 days

Interview difficulty: 3.1 out of 5

What employees say: “Applied on the Expedia career website. Started with a recruiting manager arranging a screening call asking very brief details about experience & tech stacks that I’ve used.

“Followed by two software developers calling a week later for a first telephone interview where they asked me about the projects I’ve worked on, why I would like to work for Expedia, and why I want to leave my current position. This then leed to an interview in the Expedia offices with an hour of questions from a backend dev, an hour of questions from a frontend dev, and an hour of conversation about tech with the manager of the whole team. – Anonymous Employee (London, England)


11. FactSet — 78%

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Flickr/Strelka Institute for Media

What they do: Financial research and investment analytics

Average interview process length: 29 days

Interview difficulty: 3.1 out of 5

What employees say: “It is a 30-minute video interview. HR is really friendly with smiles in the whole process. She asked a few basic questions:

1. Intro yourself;

2. How much you know about FactSet;

3. What do you know about the consultant in FactSet?” – Anonymous Employee (London, England)


10. Rolls-Royce — 80%

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A Rolls-Royce aircraft engine of a British Airways (BA) Boeing 747 passenger aircraft is seen at Heathrow Airport in west London April 7, 2011.
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REUTERS/Stefan Wermuth

What they do: Aerospace engineering

Average interview process length: 52 days

Interview difficulty: 3.6 out of 5

What employees say: “The interview and hiring process was amazing. The recruiters I met in previous months encouraged me throughout the process and reiterated what Rolls-Royce was seeking in prospective candidates.

“After being invited to an assessment day, I was also provided with overnight accommodation as I was travelling in from London. During the assessment day, I was able to engage with Rolls-Royce employees on numerous occasions to build on my knowledge of the firm, its customers and projects.” –Rolls-Royce Employee(Derby, England)


T8. Waitrose — 82%

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A worker stocks produce shelves in the Canary Wharf store of Waitrose in London January 23, 2013.
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REUTERS/Neil Hall

What they do: Upmarket supermarket

Average interview process length: 16 days

Interview difficulty: 2.7 out of 5

What employees say: “Very friendly interviewer. I had an individual interview in which they asked introductory questions about myself, and then some questions relating to customer service and quality. Then I had a group interview where we basically just discussed things in teams. Overall, I had a positive experience, and the interview was not too difficult.” –Waitrose Employee(London, England)


T8. Carphone Warehouse — 82%

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A sign is seen outside the Carphone Warehouse’s store on Oxford Street in central London
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Thomson Reuters

What they do: Mobile phone retailer

Average interview process length: 11 days

Interview difficulty: 2.5 out of 5

What employees say: “Very informal and relaxed environment. Panel was very welcoming and want you to do well. They are looking for people who really have a passion for phones and technology.” –Carphone Warehouse Employee(Colchester, England)


7. Hays — 83%

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Step brothers/ IMDb

What they do: Recruitment company

Average interview process length: 16 days

Interview difficulty: 3.7 out of 5

What employees say: “Overall, fantastic recruitment process and definitely allows you to have a realistic feel for the company, individuals and what the role entails. Such great positive individuals.

“Hays’ recruitment process is dynamic in comparison to other companies I’ve interviewed with because it allows you to really really understand what you will be getting yourself into, and teaches you a lot with feedback through every step.” –Hays plc Employee(London, England)


6. All Saints — 84%

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Wikipedia

What they do: High-street clothing retailer

Average interview process length: 7 days

Interview difficulty: 2.6 out of 5

What employees say: “The interview process was very laid-back, incredibly easy to communicate with everyone. Interviewers were incredibly nice and easy to get on with answered all questions in an incredibly precise manner.” –AllSaints Employee(Newcastle, England)


5. Salesforce — 85%

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Salesforce CEO Marc Benioff
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Business Insider

What they do: Cloud computing company and sales platform

Average interview process length: 43 days

Interview difficulty: 3.4 out of 5

What employees say: “Thorough and balanced, met everyone which allowed for meaningful discussion and decision making. Wasn’t designed to catch me out, but to find out how I think. Mix of US and U.K. Executives across multiple disciplines, so gave me a view of partner and direct sales approach. Amazing office in London. HR was very responsive and kept the process moving, even though there were a few interviews.”-Salesforce Employee(London, England)


T3. EasyJet — 86%

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EasyJet

What they do: Budget airline

Average interview process length: 37 days

Interview difficulty: 2.9 out of 5

What employees say: “Very fun, very different atmosphere to AD’s at British Airways. The staff was so lovely and friendly and helpful all day! Heard back in 4 days!” –easyJet Employee(Gatwick, England)


T3. Hiscox — 86%

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Lloyd’s of London, where Hiscox has a syndicate.
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Reuters/Eddie Keogh

What they do: Insurance company

Average interview process length: 22 days

Interview difficulty: 3.0 out of 5

What employees say: “Smooth and speedy process. You always get to meet the hiring manager first which is a great practice. People are friendly and keen to give a good image of the company.” –Hiscox Employee(London, England)


2. Yell — 92% positive

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Chris Hondros/Getty

What they do: Business directory

Average interview process length: 15 days

Interview difficulty: 3.3 out of 5

What employees say: “I can honestly say this was the best interview process I have ever been through. The in-house recruiter, Dora, was a fantastic point of contact for Yell and kept me completely informed throughout the whole process. Clear expectations were set throughout, promises were kept regarding contact and updates and everyone I met was friendly and engaging. A great recruitment experience.” –Yell Employee(location n/a)


1. Airbus — 94%

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Flickr/Ivan Wong Rodenas

What they do: Aerospace engineering

Average interview process length: 80 days

Interview difficulty: 3.3 out of 5

What employees say: “It was quite easy and people were too friendly. The process took 2 months. Invitation to an online test as part of the application procedure then, CV, cover letter and application screening. Then assessment centre which took place in Bristol for the whole day. Started at 8:30 am till 4:45 pm. Nice experience!” –Airbus Employee(location n/a)