Changi Airport’s all set to open Terminal 4 on Oct 31 after more than 100 trials

Changi Airport Terminal 4 offers travellers a start-to-end automated process, from check-in to boarding. Security checks are centralised instead of being done at the boarding gates and, for the first time at Changi, the new terminal will include a facial recognition system.

Changi Airport Group

Changi Airport’s Terminal 4 (T4) is scheduled to open on Oct 31, said a statement from the Changi Airport Group (CAG) on Wednesday (Sep 6).

In a Facebook post, Coordinating Minister for Infrastructure and Minister for Transport Khaw Boon Wan said that CAG has conducted more than 100 trials, involving 2,500 airport staff and 1,500 volunteers from the airport community.

Extensive testing has been underway for months since the construction of the terminal was completed last December.

He wrote: “After endless rounds of testing and fine-tuning, we are ready to open T4. Another big step forward in our journey as a global #airhub.”

Nine airlines will operate from T4. They are: the AirAsia Group (of four airlines), Cathay Pacific Airways, Cebu Pacific Air, Korean Air, Spring Airlines and Vietnam Airlines.

The first arrival and departing flights at T4 will be operated by Cathay Pacific – CX659 from Hong Kong, which is scheduled to arrive at 5.40am, and CX650, departs Singapore to Hong Kong at 6.50am.

T4 will add a capacity of 16 million passengers per annum to Changi Airport, bringing the airport’s total handling capacity to 82 million passenger movements.

The new terminal will feature a facial recognition system which will capture a passenger’s photo at different station, start-to-end self-service options for check-in and other processes, as well as centralised security screening.

CAG said it has identified areas of improvement following its trials.

Mr Tan Lye Teck, CAG’s Executive Vice President (Airport Management) said: “Feedback gathered from trial participants has also been very useful to CAG and our partners in fine-tuning our systems and processes.

“We will take the next few weeks to complete the last set of trials as we prepare for the commencement of operations at T4.”