- CVS Health
What if paying for a drug with insurance didn’t cost you less, but made the drug more expensive?
That’s what a new lawsuit filed against CVS is alleging. The suit claims that the pharmacy agrees with pharmacy benefit managers, or PBMs – the middlemen of the industry that manage the list of what drugs an insurer will and will not pay for – to sell certain drugs at a higher price if a customer is paying with insurance.
The lead plaintiff in the case is a woman named Megan Schultz, and she claims that she bought a generic medication at CVS that cost $165.68 under her insurance but would’ve cost only $92 had she paid in cash without using her insurance.
Here’s why, according to the complaint:
- The PBMs can control which pharmacies are “in network” for their clients, the insurers. Since CVS pharmacies want those sales from in-network patients, they offer the PBMs a cut of the drugs they’re selling to those insured patients.
What’s more, Schultz says she had to find this out on her own because no one at CVS could legally give her a heads-up. From the complaint:
“These agreements with PBMs are based on secret, undisclosed contracts, under which CVS agrees to specific amounts it will charge and collect from insured customers – but the customers can neither see nor learn about these agreements or their terms from the pharmacies, the insurance companies, or anyone else. The linchpin of the scheme is that the customer pays the amount negotiated between the PBM and CVS even if that amount exceeds the price of the drug without insurance.”
The suit also alleges that CVS pharmacies charge customers a “co-pay” that’s instead additional money CVS shares that with the PBM. It works like this, according to the complaint:
- Schultz vs. CVS
CVS said the allegations were “built on a false premise” and “completely without merit.” Here’s a statement the company emailed Business Insider:
“Co-pays for prescription medications are determined by a patient’s prescription coverage plan, not by the pharmacy. Pharmacies collect the co-pays that are set by the coverage plans. Our pharmacists work hard to help patients obtain the lowest out-of-pocket cost available for their prescriptions. Also, our PBM CVS Caremark does not engage in the practice of co-pay clawbacks. CVS has not overcharged patients for prescription co-pays, and we will vigorously defend against these baseless allegations.”
The lawsuit claims that this doesn’t happen with every prescription, just a select number. However, the drugs named in the suit – including Tamiflu, amoxicillin, and Viagra – are pretty common. You can see the full list here.
Three large PBMs control about 80% of the market in the United States. One of them, Caremark, is owned by CVS, and another, OptumRx, is owned by UnitedHealth. The largest of all PBMs, though, and the only stand-alone one, is Express Scripts.