Employees of Singapore firms undergoing digital transformation call for new work culture

  • 77% of Singapore’s employees expect their organisations to invest in work culture development.
  • Only 38% of workers are spending all of their work hours in the office.
  • 84% of employees work off personal smartphones.
  • 26% of employees are already working in more than 10 teams at any one point in time.
  • 74% of employees feel that more can be done by their leaders to close the digital skills gap.
  • 75% of Singapore business leaders acknowledge the need to transform into a digital business in order to succeed.

As companies in Singapore steer towards digital technology as a way to enhance the way they operate, their staff are calling for a new work culture in order to achieve success.

Some feel they’re restricted in having to be physically present at the workplace, while others lack access to technology for collaboration to respond in a timely manner to both internal and external requests.

And these people have spoken.

A study called the Microsoft Asia Workplace 2020 Study found that 77% of Singapore workers expect their organisations to invest in culture development at the workplace while 74% expect their bosses to close the digital skills gap.

Despite the fact that new technologies have helped to raise the bar across industries, deployment is uneven.

The study which was conducted between February and March this year involved 4,175 respondents in 14 Asia markets such as Singapore, Australia, China, Malaysia, Indonesia and Hong Kong.

All respondents spent at least 30 hours per week in a full-time role, or at least 20 hours per week in a part-time role. A total of 307 employees in Singapore took part in the study.

Director of productivity solutions at Microsoft Singapore Mr Boris Kovacevic said: “The rise of digital technologies, along with a new generation of millennials entering the workforce, has brought about a need to address changing workers’ expectations, knowledge and skills, as well as the tools they use.

“And with more than half of the world’s millennials residing in Asia, the workplace will need to transform to adapt to the technology habits of these digital natives.”

The numbers don’t lie.

With the rise of mobile and cloud technology, the study found that only 38% of respondents are spending all of their work hours in the office, while 84% are working off personal smartphones – which raises new security challenges for organisations.

Some 66% of respondents admitted to checking their personal e-mails on company-issued devices, and are doing so for convenience sake.

“Therefore, leaders need to strengthen their security not to put (their) organisation’s confidential data at risk to address the need for workers to work without barriers and without impeding productivity,” according  to a report on the study.

With greater collaboration and sharing of ideas at the workplace, there is a need for greater flexibility in how people work.

The study found that the majority of respondents felt restricted in the way they work, with 58% highlighting that they needed to be physically present in the office.

Their reason: They said that equipment or tools used for their line of work are only available at the workplace.

“By equipping all workers with a universal toolkit for collaboration, organisations offer its people choice and ownership as to how they work together and collaborate in real-time,” added the report.