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United is making a big change to its pet policy after a puppy tragically died in an overhead bin during a flight
On Tuesday, United Airlines said that it would temporarily stop transporting pets in the cargo holds of its aircraft as it reviews its PetSafe program.
Delta put an 8-week-old puppy on multiple wrong flights while its owner was ignored by customer service
The owner described a frustrating experience with Delta's customer service representatives on Facebook.
The dog was mistakenly placed on the United Airlines flight from Newark, New Jersey to St. Louis.
Southwest faces outrage after a father and toddler were kicked off a flight when the child threw a tantrum
Southwest Airlines is facing backlash after a father and child were thrown off a flight because the toddler became upset and threw a fit.
United Airlines has a long history of infuriating customers — here are its worst customer service incidents
United Airlines has dealt with a large number of highly-publicized customer service incidents over the past few years.
Delta has 27 categories it uses to separate passengers into six boarding groups.
Inside the world’s largest plane, which has a wingspan longer than a football field and could be used to launch a spaceship the size of a shuttl...
Stratolaunch Systems plans to use its namesake aircraft to launch rockets into low-Earth orbit in mid-air.
The United passenger was filmed shouting, "I am a God. I am a God. I am a God," while other passengers restrained her.
United is ‘pressing the pause button’ on its new, wildly unpopular bonus system after angering employees
United Airlines is putting its new, lottery-based bonus system for employees on hold after receiving negative feedback.
Amazon's HQ2 could give legacy airlines like Delta and United a boost, according to a note from Bank of America Merrill Lynch.