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- Apple is rolling out an update to iOS 12 that contains a fix for charging issues.
- Some people had reported that their new iPhone wouldn’t start charging unless they woke the display or disconnected and reconnected the Lightning charging cable.
- The update should now be available for most – if not all – iPhone users.
Apple is rolling out an update for iOS 12 devices on Monday that contains a fix for a charging issue reported on social media and support forums by several iPhone XS and XS Max users.
Apple says the update “fixes an issue where some iPhone XS devices did not immediately charge when connected to a Lightning cable.”
These new models wouldn’t start charging if their screen was sleeping or turned off – the only way to get the iPhone to start charging was to wake the display or to unplug and replug the Lightning cable.
Lewis Hilsenteger, a popular tech YouTube creator with the Unbox Therapy channel, recently posted a video where he found that several of the nine iPhones he tested had charging issues.
The issue was problematic for some people who would plug in their new iPhone to charge overnight, only to wake up to a phone with a depleted battery.
The fix in the iOS 12 update is the only acknowledgment of the issue from Apple. It comes three weeks after it released the new iPhones.
The update began rolling out on Monday starting at 10 a.m. PT/1 p.m. ET. You can update to the latest version of iOS by heading to Settings > General > Software Update.