Singapore’s public transport system is one of the best in the world: McKinsey report

Singapore has one of the best and most affordable public transport systems among major cities.
The Straits Times

A report by consulting firm McKinsey has found that among 24 major cities around the world, Singapore has one of the best and most affordable public transport systems in comparison.

The report evaluated the transport systems of 24 cities, including Hong Kong, New York and London among others, and covered all modes of transport: personal, public, shared, cycling, and walking.

In terms of public transport affordability, Singapore was tops while also doing well in transport efficiency and safety.

Singapore also scored a high rating for sustainability, with one of the safest and most ecologically sustainable public transport systems.

Singapore ranked highly on the public transport ranking among the 24 countries.
McKinsey

The Singaporean ticketing system, using the EZ-Link card, was found to be more flexible and convenient for commuters in comparison with other countries.

Travel comfort, electronic transport services provided and the infrastructure of roads were all other aspects where Singapore was in the top 10 of the cities assessed.

Some aspects where Singapore had done well.
McKinsey

The report also conducted a survey on 400 residents in each city to see how satisfied they were with the mobility options available to them, as well as their sense of whether the system they used was changing for the better.

More than 30 transportation experts were also consulted to further analyse the results.

More than 80% of residents surveyed in Singapore said they were satisfied with the overall public transport situation, which was higher than the 71% that was satisfied with the overall situation in private transport.

The McKinsey report also stated that Singapore residents surveyed were the most satisfied on many of the aspects analysed, with electronic services and the evolution of transport in Singapore being features they enjoyed the most.

The report said: “Singapore has created a best-in-class public transport system, which is accessible, efficient, convenient, sustainable, and at the same time affordable.”