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The airline has found that investing in passenger experience, consistent performance, and loyalty revenue can lead to record profits.
The airline's CEO said it was a "close call" to pass on the plane, which has been grounded after two lethal crashes in five months.
American Airlines cancels flights on Boeing’s embattled 737 Max through September as the carrier’s $350 million headache gets worse
The carrier says it has canceled 115 flights a day over the March crash of a Boeing 737 Max, the second crash for the aircraft model in five months.
American Airlines CEO reveals why he engineered 2 of the biggest airline mergers in the last 20 years
American Airlines CEO Doug Parker has overseen two of the biggest airline mergers in the last 20 years. His reason for pushing the mergers through is simple.
President Trump’s trade wars, Boeing’s 737 Max scandal, and rising oil prices are causing a $7.5 billion headache for airlines, industry g...
Airline stocks have struggled in 2019, and the industry's biggest trade group is warning that profits are set to decline to their lowest level in years.
Southwest Airlines and JetBlue are tied with the highest score on JD Power's 2019 North America Airline Satisfaction Study.
American Airlines CEO reveals the most important lesson he learned from the legendary founder of Southwest Airlines
American Airlines CEO Parker learned about the art of listening by watching the late Herb Kelleher, founder and former CEO of Southwest Airlines.
The luxury of the Golden Age of air travel is still alive and well in the first class cabins of the world's leading airlines.
After an ‘Honor Flight’ to DC to visit the nation’s war memorials, a 95-year-old WWII veteran died on the plane home
Frank Manchel was returning home to San Diego, California, after an all-expenses-paid trip to Washington, DC, honoring WWII veterans when he died.
An amputee says he had to crawl across the floor after airport security confiscated the batteries he needed for his portable scooter
Stearn Hodge, a 68-year-old from Kelowna, British Columbia, is petitioning to have his case heard by the Canadian Human Rights Commission.