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You'll face situations where you can't do everything that is being asked of you.

Here’s exactly how to tell your boss you have too much work without saying ‘no’

Effective managers delegate tasks that are high priority and saying "no" can leave the wrong impression. Here's what you can say instead.
Show your boss that you're competent.

Here’s exactly what to say to show your boss that you’re good at your job

When you face a problem at work, how you communicate it to your manager can have a big impact on whether you move to the next level in your career.

13 phrases professionals use to get people to trust them

One way to build trust among your coworkers is by showing gratitude for their time and efforts. That demonstrates you understand their viewpoint.
Microsoft CEO Satya Nadella.

The 15-year-old book CEO Satya Nadella handed his execs to start defusing Microsoft’s toxic culture explains exactly how the words we use can ge...

Microsoft CEO Satya Nadella made members of his executive team read "Nonviolent Communication" after he took over in 2014.

26 signs you’re a good boss — even if it doesn’t feel like it

Here are some signs that you are an excellent manager that don't require asking for employee feedback.
Microsoft CEO Satya Nadella.

When CEO Satya Nadella took over Microsoft, he started defusing its toxic culture by handing each of his execs a 15-year-old book by a psychologist

Microsoft CEO Satya Nadella bought all the members of his senior leadership team a copy of the book "Nonviolent Communication" in 2014 when he joined the company. Here are some of the book's major takeaways.
Public-speaking champion Ramona Smith learned to open her palms while she speaks to connect with her audience.

The newest public-speaking world champion beat 30,000 other competitors by using a body-language trick she learned from a past winner

Ramona Smith used an interesting body-language technique to win the Toastmasters annual public-speaking competition last month in Chicago.
Some of the most iconic American newspapers have been around for two centuries.

9 of the very first editions of famous American newspapers

Newspapers revolutionized communication and the way people get news. Some of the first newspapers emerged in the 1800s and have been so successful that they reach millions of readers today. Here are nine of the first editions of famous US newspapers like New York Times and Washington Post.
Ramona Smith won the Toastmasters World Championship of Public Speaking competition on Saturday.

The high-school teacher who beat 30,000 people in the world public speaking championship explains how she went from beginner to champion in only 4 yea...

The Toastmasters World Champion of Public Speaking, Ramona Smith, is a high-school teacher from Houston. Smith told Business Insider the various ways she's improved her skills since she first began public speaking in 2014.
What are they really thinking?

19 tricks for reading people’s body language

We rounded up science-backed tricks for analyzing people's gestures and facial expressions, so you can figure out what they're really thinking.