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Chick-fil-A is known for its top-notch service.

Chick-fil-A consulted Ritz-Carlton and fine-dining pro Danny Meyer on how to make its customer service better than any other fast-food chain

Ritz-Carlton Hotels' COO told Chick-fil-A that it was the "best of a bad lot" in fast food, inspiring the chain to imitate more upscale restaurants.
Tutoring after school is a common side gig.

15 of the most common side gigs, and how much they pay

From customer service representatives to tutors, here's a look at some of the most common side gigs.
Rent the Runway warehouse.

Rent the Runway is fixing one of its customers’ biggest complaints

Rent the Runway launched a new tool that makes it easier for customers to cancel their subscriptions on Monday.

Chick-fil-A is taking over America by offering the best customer service in fast food

For the fourth year in a row, Chick-fil-A was named America's most beloved fast-food chain in the American Customer Satisfaction Index annual survey.

These airlines have the best customer service

Skytrax surveyed more than 20 million passengers for this year's rankings. Here's who passengers said had the most helpful airport and cabin crews.

How to contact Facebook for problems with your account and other issues

There are a few ways you can contact Facebook for problems with your account, but you should generally use Facebook's Help Center.
Amazon's "Contact Us" page will walk you through the process of contacting for specific issues, while recommending that you call the company.

The best ways to contact Amazon for help when you have a problem with your account

You can contact Amazon customer service in a few ways to get answers about your account. Here's how to contact Amazon by phone, chat, email, and more.
Jaclyn Hill is a YouTuber, and founder of Jaclyn Cosmetics.

People say lipstick they ordered from beauty YouTuber Jaclyn Hill’s new brand was broken when it arrived or fell apart after a single use

While some Twitter users said that the brand's customer-service team has been unresponsive, others say they've been able to get a refund.
He'd run after customers with a simple question: "Why didn't you buy something?"

Why Home Depot’s cofounder chased unsatisfied customers through the store’s parking lot in the retailer’s early days

Home Depot cofounder Bernie Marcus would use the customer-service tactic of chasing disappointed shoppers through the parking lot.
IT and customer service company Samanage

Morgan Stanley just invested millions in Samanage, a North Carolina-based Zendesk and ServiceNow competitor

Morgan Stanley invested $30 million in IT and customer service company Samanage. Here's how it plans to take on its competitors Zendesk and ServiceNow