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An Old Navy store in San Francisco.

Old Navy keeps a list of customer complaints and compliments on the wall of its headquarters, from ‘best jeans I have ever owned’ to ̵...

Old Navy employees at the company headquarters in San Francisco are greeted daily with a LED chyron ticker of customer feedback, according to Fortune.
Barack Obama loves a pair of cargo shorts.

Old Navy refuses to stop selling the long-derided cargo short, and it’s a brilliant business strategy

Though cargo shorts remain a national point of sartorial contention, Old Navy CEO Sonia Syngal told Fortune she "makes no apologies" for selling them.
Old Navy is expanding to 2,000 stores.

Old Navy plans to expand to about 2,000 stores — nearly doubling its existing total — as it spins off from Gap

Old Navy is planning to nearly double its store locations from 1,140 to 2,000, part of its forthcoming spinoff from parent company Gap, Inc.
The cast of Netflix's "Queer Eye."

Old Navy employees of color allege they were replaced with an all-white crew during filming of ‘Queer Eye’

Employees at a Philadelphia Old Navy store allege they were replaced with an all-white crew during filming of the most recent season of "Queer Eye."
Northgate Mall was eerily abandoned.

America’s first mall is about to be redeveloped into offices, homes, and an NHL training center. We went inside and found it eerily empty.

Northgate Mall was America's first shopping center to be called a mall. But after years of struggles, it's going to get a new identity.

Gap craters as sales slump at Old Navy

Shares of Gap were down more than 17% on Friday after the company missed analyst expectations for Q1 earnings, driven by slow sales at Old Navy.

Gap’s Old Navy spin-off was met with praise — but risks still surround both brands

Gap's decision to spin off its Old Navy brand was met with praise, but say challenges that lie ahead for both apparel brands.

Gap’s decision to spin-off Old Navy could cause a wave of retailers to follow suit

Gap shares surged after the company's decision to spin-off Old Navy. Investors could see more moves like this in the retail space, one analyst said.