- Twitter CEO Jack Dorsey briefly called in to right-wing commentator Sean Hannity’s radio show on Wednesday.
- “We do not shadow ban according to political ideology, or viewpoint, or content. Period.” Dorsey said on the call, in response to recent accusations that the platform had made some accounts inaccessible to people.
- Twitter has said in the past that “We do not shadow ban. You are always able to see the tweets from accounts you follow (although you may have to do more work to find them, like go directly to their profile). And we certainly don’t shadow ban based on political viewpoints or ideology.”
- Dorsey also spoke about how Twitter decides to suspend or remove accounts.
Twitter’s Jack Dorsey made a brief appearance on the Sean Hannity Show on Wednesday.
The Twitter CEO called in to Hannity’s radio show in the wake of recent accusations of shadow banning right-wing users, and after facing criticism for choosing to allow Alex Jones to remain on the platform, after tech giants like Facebook, Youtube, and Apple removed Jones from their services.
“We do not shadow ban according to political ideology, or viewpoint, or content. Period,” Dorsey said on the call with Hannity, reiterating much of what he’s publicly said in the past on the topic.
After some prominent Republicans weren’t showing up in Twitter’s drop-down search results, many were quick to accuse Twitter of ‘shadow banning,’ even President Trump. Twitter explained this as an error, and said the accounts weren’t purposefully left out of search results and had always been available, even during the time when the bug was active.
“We do not shadow ban,” Twitter said on July 26, 2018. “You are always able to see the tweets from accounts you follow (although you may have to do more work to find them, like go directly to their profile). And we certainly don’t shadow ban based on political viewpoints or ideology.”
Dorsey also spoke about Twitter’s process of deciding whether to suspend specific users, but didn’t stray far from the company’s previous talking points.
“We have to really understand what the context of the conversation is,” Dorsey said. “Some cultural contexts enable some speech that other cultural contexts don’t,” and added that algorithms and humans both have trouble always getting those contexts right.
On Tuesday, Dorsey took to Twitter to explain the company’s decision to let Alex Jones stay.
We didn’t suspend Alex Jones or Infowars yesterday. We know that’s hard for many but the reason is simple: he hasn’t violated our rules. We’ll enforce if he does. And we’ll continue to promote a healthy conversational environment by ensuring tweets aren’t artificially amplified.
— jack (@jack) August 8, 2018
Listen to Dorsey’s full conversation with Hannity here.