Love, Bonito is opening a flagship store at 313@Somerset – and it’s a ‘calculated risk’

[caption id="attachment_353351" align="alignnone" width="995"] Love Bonito co-founders Rachel Lim (left) and Viola Tan.[/caption]
Lianhe Zaobao
It's finally happening. Love, Bonito will be opening its very own flagship store in October after operating mostly online for seven years. The homegrown fashion label entered the e-commerce space at a time when Singaporeans were not yet familiar with buying things online. The new boutique at 313@Somerset will take up 4,603 sq ft of space on the second floor, which was previously occupied by Forever 21. Co-founder Rachel Lim, 30, was quoted by The Straits Times as saying that the decision to open a retail outlet was "calculated risk". The company had experimented with pop-up stores before, including one at the same building, which is linked to the Somerset MRT station by an underpass. "A physical store provides a platform for us to enhance our customers' touch point, provides a space for our community to mingle and learn, enables us to interact with our customers face to face and increases our customers' brand loyalty," Ms Lim reportedly told the local daily. Apart from being able to browse through items piece by piece, customers will also be able to attend workshops held by Love, Bonito at the new store. The former blogshop was started in 2010 and gained a large following by selling fashionable and affordable imported womenswear. In 2011, the brand began producing its own designs. Its founders Rachel Lim and Viola Tan, 33, are still very much involved with the business, while a third founder, Velda Tan, left the company four years ago. "To us, the store is so much more than just stocking products. We believe that the retail landscape has completely changed today and consumers are looking for a different experience - one that goes well beyond a simple transaction," The Straits Times quotes Ms Lim as saying. The brand also has a physical presence in Malaysia, Indonesia and Cambodia, and expects revenue growth of at least 50 per cent this year, The Straits Times reported.

Uber Singapore’s GM says this simple philosophy is what keeps him in top form

[caption id="attachment_353421" align="alignnone" width="1000"] Uber Singapore's general manager, Warren Tseng, had to start the company's Southeast Asia operations from scratch.[/caption]
Uber Singapore
He is at the helm of one of the biggest names in Singapore’s tech scene, but Uber Singapore general manager Warren Tseng’s career did not unfold in traditional linear fashion. The 34-year-old, who hails from Los Angeles, has come a long way from his engineering days in university. While his first job was in the venture capital industry, he later earned an MBA and became a trader with Credit Suisse in Hong Kong. Then one day, he decided he would work for one of the world’s fastest growing firms in an industry that is on the forefront of change - something he had never done before. This unfamiliar world represented a fresh challenge for Tseng. He was what Uber called an "International Launcher". His mission: To build Uber’s business operations in Southeast Asia from the ground up, in markets he had little to no experience in. He started in Jakarta, where he had to educate himself about the market and country’s laws. From there, he built a new team, found business partners, and did everything that was needed to build an entire business from scratch. “When you push your own limits of what you think you can do, there’s usually only good things that come out of that,” he tells Business Insider in an interview at Uber Singapore’s 35th floor office in Tanjong Pagar. Pushing his limits has allowed him to discover just how much he can accomplish. After Jakarta, Tseng went on to start Uber’s business in Thailand and Lion City Rentals in Singapore, tackling brand new challenges head-on each time he moved to a new city. But the difficulties of running a tech company in a fast-changing environment do not stop there, they are new all the time. “This is a completely new industry so every single day, it’s like venturing into the unknown,” he says. But while things change very quickly in Uber’s world of cutting-edge technology, there’s one thing about Tseng that does not budge - his adaptability. “Being able to be adaptable is one of the biggest things that I pride myself in,” he tells us. “I’ve been exposing myself to very new environments with very new problems to solve, and that has given me the mental flexibility and adaptability to be able to handle being on the frontier all the time.” “So I think that’s one of the biggest things - being able to hone your problem solving abilities and being able to adapt to an ever-changing world,” he says. It must be a good philosophy to have - because after being based here for just two and a half years, Tseng has helped to grow the company’s Singapore office from “three or four people” to around 300 employees working out of a building right smack in the CBD. Besides, there’s got to be a lot of satisfaction when one achieves something no one thought was possible. He says: “When we first arrived in Singapore, people were like: ‘Are you crazy? Why would a commuter want to get into a car with a stranger driving that car?’” “We’ve created that market - people do that every day…. We’ve destroyed that notion that people wouldn’t want to do that.” A year ago, when Uber first launched ride-sharing service UberPool in Singapore, the naysayers were again skeptical. But today, around 25% of all Uber trips here are UberPool trips. As GM, Tseng needs to be on top of things at all times, and consciously makes the effort to ensure he is giving his best to the job. Not only does he stay away from drinking alcohol, he also carefully curates what he eats. “I don’t eat breakfast; I have bulletproof coffee instead,” he says, referring to the coconut oil-butter-coffee concoction which became popular in the Silicon Valley a couple of years ago. It is said to provide nutritional benefits such as suppressed hunger, increased metabolism and mental clarity. He adds: “I prefer not to have food (in the mornings) because I think it weighs me down”. "These are things that I've noticed that I need to do personally. Knowing myself, being mindful and self-aware, (this is) what I need to be at the top of my game all the time." The driven leader gets up at around 7:30am and is the first person in office every day. Getting to work early, he says, helps him get ahead on emails, and allows him to have “a clear head” to work on the demanding tasks awaiting him for the rest of the day. As chief, he lets his team know that they shouldn’t be afraid of failure. One of Uber’s values worldwide is to make big bold bets, which Tseng encourages in his office. “Inherently built into that spirit is that you’ll fail and you’ll fail often. But when you’re in a world that’s moving really fast… you need to embrace failure and learn from failure.”

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Parents call for SIA to stop serving nuts after toddler son suffers severe allergy attack mid-flight

The Daley family experienced a nightmare on board a SIA flight after their son suffered an allergic attack to peanuts.
Screengrab/ ABC news
Singapore airlines (SIA) announced on Wednesday (July 19) that it is reviewing the serving of nuts on board its flights, following an incident last week where an Australian toddler suffered a severe allergic reaction to packets of peanuts being opened by other passengers. Three-year-old Marcus, was accompanied by his parents Chris and Hong Daley, were travelling home from a holiday in Thailand via flight SQ217 from Singapore to Melbourne. Prior to the trip, the couple requested for a nut-free meal for their son who suffers from anaphylaxis - a severe, potentially life-threatening allergic reaction - reported the Australian Broadcasting Corporation (ABC). This condition causes a person’s immune system to release a flood of chemicals that results in them going into shock. It can be triggered by certain foods, medication, or insect bites and stings. The ABC said Marcus was served the special meal but had an allergic reaction caused by other passengers opening their packets of peanuts, which were served as a snack. Soon after, Dr Daley, who is a medical doctor specialising in respiratory issues, said his son displayed symptoms of an attack. “He started vomiting, his eyes were starting to swell and he couldn’t speak properly,” he said in the ABC report. Fortunately, the Daleys’ brought the situation under control as they had carried their son’s anti-allergy medication with them. They have since lodged a formal complaint with the airline and Dr Daley fears a repeat incident with other airline passengers might be fatal. “If we don’t do something about it, it’s not going to be long before there are a number of fatalities in flight,” he said. Ms Daley told the Australian broadcaster that she felt their concerns were “brushed off” and they “just want to make people aware that this can happen on a plane”. She added: “All they have to do is just stop serving peanuts… and there’s so many snacks.” According to the ABC report, SIA apologised to the Daley family "for the distress they experienced during their flight". “As soon as our crew were made aware of the situation they immediately removed all packets of peanuts from the area around Mr Daley and his family,” said a spokesman. “To ensure there was no further incident, our crew suspended the service of peanuts in the economy class cabin for the remainder of the flight. “We are in contact with Mr Daley and will be reviewing this incident.” A friend of the Daleys who was on the same flight reportedly experienced a minor allergic reaction to the peanuts and later complained on SIA’s Facebook page asking them to stop serving it as a snack. SIA responded that even if they did not serve peanuts as snacks, they have no control over passengers who may choose to bring them on board. An all-out peanut ban on flights is not the norm in the airline industry worldwide, reported the Straits Times. One exception is Australian airline Qantas, that stopped serving peanuts on flights in 2007. It removed peanuts as a bar snack on all Qantas flights and Qantas-owned and -operated lounges. Air New Zealand states on its website that it does not use peanuts, peanut products or derivatives of peanuts in inflight meals but cannot guarantee that there are no trace elements of peanuts. SIA has an advisory website to address passengers who are concerned about nut allergies. On the site, the airline states that it is unable to provide a nut-free cabin or guarantee an allergy-free environment on board flights.   It’s not unusual for other passengers on our flights to be served meals and snacks containing nuts or their derivatives. We also have no control over passengers consuming their own snacks or meals on board, which may contain nuts or their derivatives” said the advisory. “We request that you take every necessary precaution, bearing in mind the risk of exposure.” “Currently, customers with nut allergies can request for a nut-free meal at the point of booking or at least 48 hours before their flight”, according to an SIA spokesman quoted in the Straits Times. Reactions to the incident have been mixed on social media. On SIA's official Facebook page, some backed the Daleys' call to stop serving peanuts on flights.  Others feel that passengers should not be restricted in their snack choices just because a select few might be allergic to it.

Hong Kong is paying for patients to be transferred to private hospitals as flu outbreak kills 183, sends hospitals into overdrive

The Straits Times
An unusual and deadly flu outbreak has sent Hong Kong hospitals into a frenzy, with occupancy rates at public hospital wards reaching over 120%. According to the Hong Kong government, since May, there have been 270 adult cases of influenza-associated Intensive Care Unit admissions, including 183 deaths. "Due to the recent predominance of influenza A (H3N2), elderly people aged 65 years or above were particularly affected. Most of them also have underlying illnesses," a press release on July 17 said. Hong Kong's Hospital Authority has reportedly said that it will pay to transfer patients from public to private hospitals to ease the bed crunch caused by the flu outbreak. Some patients have had to wait up to eight hours at public hospitals and temporary beds have been placed in common corridors, the South China Morning Post (SCMP) reported this week. A chief manager at the authority Dr Ian Cheung was quoted by SCMP as saying that the authority would “buy the services” of private hospitals, although the details have yet to be discussed. “The Centre for Health Protection has predicted that the flu situation will last two to three more months,” he added. Secretary for Food & Health Professor Sophia Chan said that the other than hiring more part-time healthcare professionals, the authority was also considering bringing in more manpower from other agencies. "For example, doctors of the Department of Health may use their outside office time to help the authority in their general out-patient clinics," she said. Describing the flu outbreak this year as "unusual", Dr Cheung Wai-lun, the ­authority’s acting chief executive, said some 1,000 patients needed to be admitted to general medical wards of public hospitals every day for the past two weeks. "Usually, such a situation would last about two or three days and we would be able to cope with it. But this year, it lasted for more than 10 days,” he was quoted by SCMP as saying.

I tried out STILL, a revolutionary workout that combines boxing and spinning- here’s what it’s like

Not the traditional boxing class you're expecting.
Business Insider/ Joey Lee
Ever threw punches at a suspended black punching bag in a dark room illuminated only by streaks of neon lights while surrounded by sweaty strangers? That's exactly what the latest workout class by the newly-opened Guavalabs 2.0 boutique fitness studio at OUE Downtown has to offer and it could well be the new fitness rage to hit Singapore. The newfangled boxing concept is called STILL and but really, it is anything but. And if Guavalabs rings a bell, it's because it once had an outlet at Mandarin Gallery where it recently concluded a 6-month test run of its concept of "co-wellness". But what on Earth is "co-wellness" right? According to Guavalabs, it's where instructors can rent fitness spaces to conduct classes for their clients. it's also meant for the Regular Joe/Jane like you and me to sample different workout regimes by simply booking a slot online. The new outlet at Shenton Way has much more to offer though. It's a sprawling 5,000 sq ft space offering a range of curated workouts to appeal to different groups of fitness enthusiasts. Not convinced? Neither was I. So I decided to try a STILL class to see what this was all about. To be honest, it was awkward at first, but as I threw continuous punches, the adrenaline kicked in and I felt my heart rate go up.  Accompanied by dimmed lights and the loud reverberating beats of pop music, I gradually let loose of my inhibitions and just went for it. Here's how the class is like and my verdict on how this space compares to my $1 gym.
Tucked away in a corner basement of OUE Downtown is GuavaLabs, a boutique fitness studio set up by the folks behind GuavaPass. GuavaPass is a fitness app that allows its 60,000-strong membership community to sample different workout regimes at partnering gyms across Singapore and in partner cities around the world.
Business Insider/ Joey Lee
The fitness studio was really tucked away at a corner. You would have to squint to spot it. As a boxing newbie with no prior experience, setting my sights on a mural outside the studio sparked immediate trepidation. I asked myself: "What had I gotten myself into?" 
Business Insider/ Joey Lee
It was too late to back out now, so I steeled myself and met with Rhyce Lein, GuavaPass Singapore's general manager. Other than the boxing room, which was entirely decked out in black and exuded seriously "fierce" vibes, the rest of GuavaLabs facility was well-lit and had a more welcoming ambience.
Business Insider/ Joey Lee
The reception doubles up as a retail space where you can buy emergency workout gear if you ever forgot to bring your gym bag.  It's also equipped with a juice bar so you can grab a refreshing blend after your workout. Take note: Guava's off the menu - strange for a place that's named after the fruit. 
Business Insider/ Joey Lee
Other than a strength-training room with the usual set-up of weights, gym balls and kettle-bells, the rest of GuavaLabs seems more suited for a yoga-enthusiast rather than a gym rat.  There wasn't any treadmills or stationary bikes in sight and Mr Lein explained that the decision not to buy any heavy equipment was "so the rooms could be flexible" and used for a range of activities.
Business Insider/ Joey Lee
One unique service GuavaLabs does offer, is that at $60 per class, trainers are be able to rent facilities to train their own clients, without having to sign up for any memberships. Trainers have the choice of whether to list their classes on the GuavaLabs' website and they get to keep most of what their clients pay for their classes.  GuavaLabs takes a small cut after five booked spots for a group class.
Business Insider/ Joey Lee
Now for the main event. What I did come here for today was to check out the STILL (pictured below) class: It's hybrid between boxing and spin class, according to Mr Lein. Spinning is a group-workout where participants exercise on stationary bikes in dimmed rooms to the tempo of high-energy music, orchestrated by the instructions of a trainer.
Supplied/ GuavaLabs
My instructor today was Ms Leona Hui (in the grey tank-top), whose enthusiasm helped raise the energy level of her participants, whom I assume, came directly from their workplaces.  Each STILL class can take a maximum of 17 participants and starts at 6.30pm. Most of us got there a little earlier to get acquainted with binding our hands with what's called a wrap - essentially cloth with a velcro strip. It's what boxers do before donning boxing gloves.  
Business Insider/ Joey Lee
What followed next was an intense 11 rounds worth of cardio and strength training exercises which included squats, burpees, planks and lunges. 
Business Insider/ Joey Lee
If you're here to learn "proper" boxing techniques though, you'll be sorely disappointed because in STILL, you just mimic the types of punches the instructor throws.  Also, half the time my view was obscured by the teardrop-shaped, water-filled punching bags suspended by metal chains. 
Business Insider/ Joey Lee
But if you just want to get moving and sweat after a sedentary day in the office, then this is the right place for you.  It doesn't matter if you're a newbie like me or a pro-level boxer because the workout isn't so much about technique. Instead, the aim of the workout is to raise your heartbeat. Ms Hui, who has years of boxing experience, was kind enough to offer to teach the correct techniques to early-birds like myself. 
Business Insider/ Joey Lee
When the 60-minute class was over, I did a comparison of GuavaLabs and my favourite $1 ActiveSG gym. Here's the verdict: The GuavaPass scheme is a value-for-money way to spice up your workout and keep you from getting bored in a regular gym.  It offers classes like aqua-spin, yoga + and webarre that are offered by other high-end partner-gyms that you would otherwise have to pay an exorbitant price for.  As a gym though, it's unfortunate that it eschewed classic equipment like treadmills and didn't have water-coolers installed yet. I was told that GuavaLabs is going to install one soon and but the meantime, the outlet stocks and sells bottled water for $2 a pop.
Business Insider/ Joey Lee
Take note if you're one of those who can't stand not showering after an intense workout, you need to know this: There are only three shower stalls (in the ladies) so you will need to jostle with the others for a spot if you're in a hurry. The biggest plus in my opinion, is that you'll only need to bring your gym clothes, a towel (or you could rent one for $1) and a water bottle. From soaps and shampoos to deodorant and mouthwash, everything you'll need is provided for if you're rushing back to the office afterwards. 
Business Insider/ Joey Lee
GuavaLabs is located at #B1-04/05/06 at OUE Downtown. GuavaPass's monthly unlimited scheme is priced at $179 a month. The 3-month scheme is priced at $169 per month and the GuavaLite (a four-class package) is priced at $99 a month.

Use promo code "GuavaBI" at www.guavapass.com for 50% off the first month of a three-month package.

Going across the causeway? You can no longer book a GrabHitch between JB and Singapore

Grab has ceased its cross-border ride-sharing service run under GrabHitch.
Grab
If you were planning on booking a ride-sharing service from Singapore to Johor Baru this weekend, you should probably reconsider your transport options beforehand. A cross-border ride-sharing service run by Grab has ceased, a year after its pilot run was first launched. On its website, the Singapore tech company confirmed that all cross-border operations for GrabHitch were ceased on June 21 this year. A Grab rider who contacted Business Insider on July 17 said that he had sent Grab's customer support a message when he realised he could no longer choose a drop-off point in JB via the app.
Screengrab provided by Grab customer
A Grab representative then informed him that the cross-border service had been disabled. "This is because Malaysia has stopped using GrabHitch," the representative wrote.
Screengrab provided by Grab customer
When contacted, Grab's spokesperson told Business Insider that the GrabHitch JB-SG service was no longer being operated as its pilot programme had ended. "The GrabHitch JB-SG service is no longer operating as we have recently concluded this cross-border pilot programme." "The objective of this pilot programme is to explore the use of innovative transport services to improve cross border connectivity. We are now focusing on analysing the results from the pilot test," the spokesperson said. Grab first launched the GrabHitch JB-SG service on June 20, 2016. The scheme initially priced carpool rides from as low as RM 9. For example, a GrabHitch ride from JB's City Square to Woodlands was priced at RM 9, while a ride from Singapore's Woodlands to JB's City Square was priced at $9. However, the scheme was changed when Singapore's Land Transport Authority (LTA) warned that a paid service such as this would violate laws in both Singapore and Malaysia. As a result, Grab changed the scheme to a fare-free pilot programme so riders could book a carpool service to travel between Singapore and JB for free. After the fare-free pilot programme ended in July 2016, Grab said via its website that customers would be able to continue booking cross-border GrabHitch rides without paying a fare. Nonetheless, an amount displayed on the booking screen would inform the rider of the minimum cost borne by the GrabHitch driver for the trip. "Drivers would appreciate a gratuity to cover some of his costs. However, passengers are not required to pay the sum," Grab said on its website.
Screengrab from Grab website
According to LTA, it is illegal for Malaysian registered cars to provide hire and reward services in Singapore without a valid licence. Similarly, Singapore registered cars are also not allowed to provide such services in Malaysia without valid licences issued by Malaysian authorities.

Cheong wins gold at Fina World Championships, becomes Malaysia’s first diving world champ

National diver Cheong Jun Hoong won Malaysia's first-ever gold medal at the International Federation (Fina) World Championships in Budapest on Wednesday, beating 12 other top participants. Her win (397.50 points) upset the Chinese team in the women's 10m platform diving event, beating defending Olympic gold medalist Ren Qian (391.95) who took the bronze. Chinese Si Yajie (396.0 points) won the silver medal. Cheong, 27, who is from Perak, was ranked fourth after the first two dives but moved to the top spot in an unexpected comeback. She was ranked seventh in the final based on results from the semi-final stage. Cheong had already won a bronze medal at the event with team mate Pandelela Rinong in the synchronised platform event. Prime Minister Datuk Seri Najib Razak joined Malaysians on Thursday (July 20) in celebrating her gold. He wrote in a Twitter post: "Congratulations @cheongjunhoong! First world champion #Negaraku in the women's platform event at #FINABudapest2017."

Chinese travellers voted Singapore as their No.1 travel destination in Asia-Pacific – here’s why

Pixabay
  • Singapore relaxed its visa regulations for Chinese nationals in 2015
  • Singapore has a reputation as one of the safest countries in the world
  • The country has a colourful heritage, diversity of culture and availability of world-class tourist destinations
  • Mandarin is one of Singapore's four national languages
  • Chinese food is easily accessible
Singapore is No.1 on a list again, and this time, it’s for all the right reasons. According to Hotels.com’s Chinese International Travel Monitor (CITM) study, Singapore is the most favoured travel destination in the Asia-Pacific region for Chinese travellers, up from the sixth spot in 2016. Conducted annually, the CITM study analysed data from more than 3,000 Chinese tourists aged 18 to 57 who have travelled abroad in the past 12 months, combined with data from over 3,800 global accommodation partners of Hotels.com.  The tourists were interviewed using computer-assisted web interviewing technology. The representative sample was made up of men and women from a number of cities in all tiers. The study found that Singapore’s relaxation of visa regulations for Chinese nationals in 2015, and its reputation as one of the safest cities in the world, has been paramount in attracting Chinese travellers.
Hotels.com
Other pull factors cited in their report, include Singapore’s colourful heritage, diversity of culture and availability of world-class tourist destinations such as Gardens by the Bay. This is in addition to other significant assets such as having Mandarin as a national language and convenient access to Chinese food that has allowed Singapore to be ranked ninth on another list of countries that are most welcoming to Chinese nationals. Thailand, Japan and Australia took up the top three places in the most welcoming category respectively. Other interesting findings from the report include how Chinese tourists are spending on average, a whopping 28 per cent of their income on international travel - that’s a expenditure of $446 (S$610) per day.
Hotels.com
The study also found that spending on travel has increased across all age brackets, with Chinese travellers spending an average of $3,623 (S$5,000) in the last 12 months, a staggering amount considering how China saw 122 million outbound tourists in 2016. Other insights include the preferred accommodation, digital equipment and booking channels of Chinese tourists.
Hotels.com
 
Hotels.com

These two 23-year-olds started their own cafe with no prior experience – here’s how they did it

At 23, Cynthia Loy (L) and Daphne Choy (R) took the plunge to turn their dreams into reality.
Business Insider/ Joey Lee
Most of us look forward to the weekends to unwind but for Ms Cynthia Loy and Ms Daphne Choy, both 23, that's when work really heats up. They pull some 15-hour work shifts at their relatively new Rangoon Road establishment called Enchanted Cafe, dealing with crowds which show up for their caffeine and brunch fix. Opened on March 25, the cafe showcases its owners' eye for detail - they came up with the design for the interior and built most of it by hand. Even the items on the menu are carefully curated: There's a drink called the Sorcerer's Exilir ($9.90) which changes colour as it's stirred with dry ice vapour pouring out of it.

A post shared by @mongblank on

Ms Loy graduated late last year with a degree in commerce, while Ms Choy is due to graduate soon with a degree in business management. If you’re thinking of becoming starting your business, here are some learning points from them that you’ll want to take heed of too. Don't lord over your staff Be prepared for “servant-leadership”, where the power pyramid is turned upside down - no longer can employers build a successful business model solely by exerting power and control. That's because these days, employees are more than ready to jump ship in a heartbeat.  Speaking about the difficulties of hiring other millennials like themselves, Ms Loy said: “People in our generation don’t like it if someone comes on too strong on us. (They) need to be convinced in order to do what you want them to do.” Referring to the F&B industry, she added: “It’s actually very easy for people to just find another job so that kind of old style dominance doesn’t work.” Learn from the experiences of those around you Ms Loy revealed that it was an unexpected retrenchment of a family member as well as her lack of personal commitments at the time,  that compelled her to say 'yes' to starting the business. But she did this after deliberating for months on end. Citing an unstable and insecure job market as push factors that led her to choose the path of entrepreneurship, Ms Loy said: “It’s something I’m thankful for - that we don’t have to walk certain paths in order to learn certain things. "We got to see the people around us and learn from their experience." Bring your hobbies into the workspace - the results might surprise you An avid guitar player who enjoys singing, Ms Loy recounted a comedic episode where a customer randomly asked her to sing. She kept a guitar in the cafe that caught his attention. “The customer was like: ‘If you sing, I'll buy two cups of coffee',” she recounted with a smile. “So I said: 'Okay I don’t mind either way if you buy or not'. Then (when I had finished singing) he said: ‘two lattes please'.” Ms Choy was able to pour her artistic talents into transforming the once-plain space into an Instagram-worthy hotspot. She decided to put her interest in design and photo editing to good use but coming up with the cafe's logo. She even handpicked the mismatched chairs to adorn the seating area. Both women said they split the work to leverage on their strengths. Be aware of legal redtape As every new entrepreneur will attest to, starting a business from scratch can be a daunting feat, especially when it comes to applying for licences to get the business off the ground. Ms Choy said: “We didn’t know what the process was, so everything got messed up." One of the biggest hurdles both women had to overcome, was converting the previous licence for the space they rented, from that of retail store to a F&B outlet. This alone, took half a year to execute. “That’s why we dragged (the opening) for so long; even though we got this shop in October, we only officially opened in March” They may have made mistakes along the way but they have no regrets. Ms Loy said: "If not now, then when?" The owners of Enchanted Cafe has made some clarifications and this has been reflected. (July 17)