Smartphone maker OnePlus has began rolling out an update containing a fix for a very serious glitch on Thursday.
On Tuesday, a OnePlus 5 owner complained on Reddit that his phone would reboot when he tried to call 911 to report a building fire nearby.
The issue didn’t appear to be widespread, as only a few reports of OnePlus 5 smartphones rebooting during a 911 call were recorded. Still, it’s a terrifying prospect that even one OnePlus 5 owner couldn’t reach emergency services simply because of a glitch.
Apparently, the glitch affected OnePlus devices where the owner was using different dialing apps instead of the stock dialing app that came with the phone. Android devices, and OnePlus devices in particular, easily lend to user customization, like using your own choice of third-party apps over the stock apps that come with the phone.
We’ve reached out to OnePlus for more information, but have yet to hear back. OnePlus has informed other outlets that OnePlus 5 owners can, and should, manually update their smartphones by going into Settings menu and finding the System Updates option.