We tried the delivery-only restaurant started by one of New York’s most influential chefs — here’s what we thought

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The Ando NYC Cheesesteak.
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Dennis Green / Business Insider

Ando is a unique player in the food delivery space.

It’s a delivery-only restaurant founded by David Chang, the creator of the renowned Momofuku food empire and one of the most influential chefs in New York City.

All of the available food – which includes cheesesteaks, doughnuts, fried chicken, and Momofuku Milk Bar cookies – can only be ordered through the restaurant’s app, which is then sent directly to customers via Uber Rush.

Ando is a partnership with Expa, a startup lab developed by Uber cofounder Garrett Camp, Foursquare cofounder Naveen Selvadurai, and Hooman Radfar, among others.

Ando previously was available only to those with a special invitation, but this week it opened to the public. As a celebration, Ando was offering free combo packs that featured half of its NYC Cheesesteak sandwich.

Though Ando currently only delivers to a small section of East Midtown Manhattan, where its operations are based, Business Insider was recently given a special opportunity to try the service.

Here’s what we thought of our Ando meal.


Ando’s app is the only way you can order from the virtual restaurant.

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Ando

As part of Ando’s promotion, it’s giving out a free combo pack to those who want to try the new service (which, as of this week, no longer requires an invitation). This is what we ordered.

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Ando

Other options include fried chicken, the Ernesto pork sandwich, and a vegetable banh mi. They range in price from $10 to $12.

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Ando

Ando comes in a pretty typical paper take-out bag. It was sent via Uber Rush to our offices — significantly outside of Ando’s typical tight delivery range — so we could try it. It came on time and was still relatively hot — a plus, especially considering it’s not designed to travel that far.


The combo pack includes half of a cheesesteak sandwich, a Momofuku Milk Bar cookie, and an orange soda.

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Dennis Green / Business Insider

The sandwich comes wrapped in a wax-paper-like covering, keeping all of the good stuff firmly wrapped up inside. No leaking and no mess, but the sandwich was a little smushed.

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Dennis Green / Business Insider

And there it is, in all its overstuffed glory. It looks every bit the part of a cheesesteak. Keep in mind that, given Ando’s promo, this was half of a typical serving size.

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Dennis Green / Business Insider

The sesame seed bread held up well, and it looked a lot like a sandwich you’d get at a restaurant.

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Dennis Green / Business Insider

One bite and … yep, it’s a cheesesteak. A very good cheesesteak, but a cheesesteak all the same. It’s one of the better cheesesteaks I’ve had. The meat and cheese blend well, are delicious and flavorful, but have a certain balance. The flavors melt well in your mouth, but I suppose I expected a tad more pizzazz given the hype Momofuku restaurants have in New York City. The cherry peppers it came with were a nice touch.

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Dennis Green / Business Insider

Overall, a cheesesteak is a little heavy for lunch. But that didn’t stop me from finishing two portions of it, which totaled a whole sandwich. It was good, but for $12, I’m not sure I would order it from Ando on a regular basis once it delivers in our area. I could definitely see myself ordering one of Ando’s healthier options, however.

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Dennis Green / Business Insider