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Amazon says the laughing Echo devices that terrified some users happened because Alexa ‘mistakenly’ thought it heard instructions to laugh...

Amazon is aware that some of its Echo devices are spontaneously bursting into laughter, and the company says it's working on a fix.

Amazon’s Alexa smart assistant is having major issues right now — and it seems to be affecting everyone

Some Alexa users are reporting slow and buggy performance. In some cases, it's unable to respond at all.

Spotify considers flagship smartphones and smart speakers from Amazon, Apple, and Google a threat to its business

Spotify considers a main source of competition to be hardware as well as software.

I’ve owned an Amazon Echo for over two years now — here are my 19 favorite features

Amazon Echo is one of the best gadgets you can buy. It transforms the way you use your living space.

9 reasons you should buy an Amazon Echo instead of an Apple HomePod

Amazon's second-generation Echo device has several advantages over Apple's HomePod.

There are 2 major reasons you should buy Apple’s HomePod over an Amazon Echo

If you care about audio quality, HomePod is worth considering.

Your Amazon Echo can now send text messages for you — here’s how to do it

Amazon added text messaging on any Alexa device, but it takes a few steps to set it up.

Cardi B, Anthony Hopkins, and Jeff Bezos himself star in Amazon’s new Super Bowl ad

When Alexa loses her voice in Amazon's Super Bowl ad, some famous replacements step in.

White House press secretary Sarah Huckabee Sanders just inadvertently exposed a flaw in Amazon’s Alexa voice-shopping platform

"Alexa, we have a problem," Sarah Huckabee Sanders tweeted after her 2-year-old accidentally ordered a Batman toy.

Amazon’s Echo vs Google’s Home: Here’s how the two families stack up

Amazon has a line of Alexa-powered Echo devices and Google has a line of competing devices. Here's what's going on.